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 PETLY FAQ's

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  • What is Preventative Care?
    Preventative Care is the combination of regular examinations, vaccinations, parasite control, screenings, and other medical services that your veterinarian performs when your pet comes for a visit. These procedures allow your vet to create a health history on your pet and catch and treat small health issues before they become big problems.
  • What is included in Preventative Care?
    Checkups, vaccinations, blood work, intestinal parasite andurine screenings, dental cleanings, and other routine services fall under the category of Preventative Care. The age, gender, breed and general health status of your pet will dictate the type of preventative services administered.
  • Do puppies and kittens need preventative care?
    Yes! Vaccines preventing distemper and rabies should be given early in life, and spaying and neutering at an early age will prevent many health and behavioral issues. Illness and disease do not discriminate. Starting your pet off with a good preventative care routine will ensure he has a long, happy and healthy life.
  • Do senior pets need preventative care?
    Yes! As a pet ages, different health concerns become paramount. Regular checkups and screenings can catch many of the concerns in early stages, and allow your pet to live comfortably into the golden years. Preventative services targeted toward older pets include biannual checkups, dental cleanings, vaccinations, blood and urine screenings, parasite control and more.
  • What is a Petly Plan?
    A Petly Plan is an affordable monthly payment plan that pet owners can use to pay for their pet's prevenative care services. Petly Plans were created by veterinarians who know what it takes to keep your pet healthy, while keeping costs reasonable. With Petly Plans, vets can work in partenership with pet owners to create customized preventative plans for their pets, as well as an afordable monthly amount.
  • Is there a membership fee?
    Yes. After you and your veterinarian determine which Petly Plan is right for your pet, your monthly membership fee will be determined, as will the cost of coverage.
  • Can I cancel or change my Petly Plan?
    Yes. We understand Life Happens, and circumstances are impossible to predict. We make it easy to cancel or change your Petly Plan at any time, and you will not be charged cancellation fees. You will only be responsib;e for the regular cost of services rendered to date.
  • Is Petly Plan an insurance policy?
    No. Petly Plans are not the same as pet insurance. Pet insurance helps offset the cost of major medical issues like severe illness or unexpected injuury. Petly Plans are meant to help you manage the cost of your pet's preventative care.
  • Is a Petly Plan right for me?
    Some questions to ask yourself are; Do you bring your vet to see his veterinarian at least annually? Do you notice signs of gum disease or other dental issues in your pet? Do you want your pet to be up-to-date on all of his vaccinations? Does your pet have any health issues associated with his breed or genetic history? If you answered Yes to any of these questions, then a Petly Plan is right for you.
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